Damaged telephone cables can cause disruption to both your phone & broadband Service, as well as be the route cause of intermittent faults. If you want to maintain good broadband internet & phone services its worth taking the time to understand a little bit about how to protect yourself against the risk of hefty service provider call out charges.
The easiest way to start would be to consider the cable that runs from your service suppliers network to your property. This cable has characteristics build into it, that will protect it from the general elements of an external environment through out the cycles of the four seasons. Irrespective of whether the cable is routed underground or over ground it will need to have strength in a number of areas. These could include some of the following:-
- water resistant
- physically strong
- temperature resilient
- resistance to electromagnetic interference
- rodent resistant
- exposure to UV sun light
The persistent damaging effect of ultraviolet light from the sun, which over time will cause many plastic based materials to break down & become brittle is a major factor when installing cable that runs on the outside of a property.
The relevance becomes very clear when you consider that the cost of cable with protective properties. The Higher costs of cable suitable for external use combined with limited understanding of the required specification has lead to many instances of internal grade cable being used for external applications. The life span of internal grade cable used for external applications is greatly reduced, in many cases something in the region of 3 - 5 years. Where as many correctly specified external grade cables will last well over 50 years.
How can you tell if it applies to your own wiring, well as a general rule the loss of protective properties of internal cable used outside will happen progressively. As such providing you have taken the time to carry out periodic visual inspections of the physical condition of your cables, there will be ample time to make arrangements for replacement and or re-routing as required.
In terms of overall cost it 's best plan ahead, rather than finding out when you are billed by your service provider because you have reported a fault with your phone or broadband service and the faults is tracked down to wiring that is deemed your responsibility.
When the cracks appear it really is just a matter of time before the effects of moisture & humidity start to cause service related problems. Electrical insulation tape will not solve the problem, as it is not actually waterproof.
It is important to remember that if you request an engineer call out from your service provider, you will have to accept possible charges for the minimum call out fees, this may also be applied if no fault is found. However in the event that a fault is present & originates from the supplier side of the network, you will not be charged a call-out or repair fee.
Burytec can inspect all your wiring & replace or re route as required, in many cases for less than your service providers call out fee. Burytec can also help you repair issues caused by your pets, any accidents caused during gardening or building work.